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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy Michelle

January 17, 2025

2  out of  5
rating by Christy Michelle
"I had storm damage in June and had a tarp on my roof until December. Super disappointing response time and the staff always say they will call you and then don’t. TJ is a very nice man and very professional in nature so I don’t understand why he allowed me to be treated as I was this last year… Never after the initial damage did he return my calls or offer to navigate this incredibly difficult situation. I was on my own through the entire process. I’ve had them for insurance for at least 10 years and never had a claim before. I wish I could think of anything positive to say about State Farm as a whole to be objective but I honestly cannot."
We responded:
"Thanks for the review Christy! Our State Farm team is amazing. Thanks for being a fan. #teamtingley"
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Gregory Williams

January 15, 2025

5  out of  5
rating by Gregory Williams
"First, I want to let you know that I am a person who does leave reviews on products and services. I do this, because, I myself like to do research before I spend my money on different items and services and I always look online or talk to others about their experiences so that I am able to make an informed decision about the quality, longevity, warranty, service and satisfaction. So, I also do the same for other's so they too can have information to help them in their decision making process. I recently (Sept. 27th) had the unfortunate experience of having the remnants of Hurricane Helene (as a tropical depression) visit my property in Indianapolis, Indiana. The storm had done tremendous damage from Florida all the way up to the Canadian border. With this, the insurance companies had been overwhelmed with claims - mine was no different. I have had the same insurance company for over 4 decades "State Farm". And as the commercials state "I Bundle and Save". You may not have any accidents or natural disasters visit you for years, but when you do, do you want an online insurance company that when you call for help, you get a computerized system that gives you a myriad of "press one for account status, press two for billing, press three to pay your bill, press four to hear other options....." No, you really don't want that. You want a human being who knows you. Who knows your specific situation, who cares about you, your family and your property. When the remnants of Hurricane Helene swept through my neighborhood, gusting winds of over 65mph tore my huge Hackberry tree in half, toppling it onto my patio, garage, and through my privacy fence. There was extensive damage as this tree was said by the tree service company to have been well over 250 years old and possibly the tallest in the neighborhood. Now, it did take longer than anyone would like, to get the entire process completed (as the adjusters were overwhelmed) and with that there are many complexities involved. I had an issue which the adjuster had missed. I was a bit frustrated but I was able to pick up my phone and call my agents office. Justus Dowers of the T.J. Tingley State Farm office took my call and listened patiently, with understanding, respect and concern. I was asked to send my information directly to the office email so that Justus could review it and discuss it with the Adjuster division. Once everything was explained and understood, my remaining claim concern was handled "immediately" and a check was mailed to me the same day. You are not going to get that type of service with an online, "press one for account status, press two for billing, press three to pay your bill, press four to hear other options....." company. You might save a small amount of money monthly.... but when you NEED help, it is worth a few more dollars to get a human being who knows and understands your particular situation. In closing - Justus Dowers of the T.J. Tingley State Farm office receives "5 out of 5 STARS" for the best possible service, support, understanding and resolution involving my PERSONAL claim. Thank You Justus, you lifted my spirits !! Greg"
We responded:
"Greg, thank you so much for the fantastic feedback! We appreciate your decades of dedication to our company. That does not go unnoticed! We strive to provide the best customer service possible and to have your back when you need us most. We are thrilled to hear that Justus was able to help finalize your claim in a timely manner. Thanks for being a part of Team Tingley!"
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Kim Newton

January 14, 2025

5  out of  5
rating by Kim Newton
"Victoria was so knowledgeable, pleasant, and patient. I've been with State Farm 55 years and they have never steered me wrong and always provided excellent options and services."
We responded:
"Kim, thanks for the 5-stars! We're glad to hear that your experience was positive. We love helping our Terre Haute customers find a plan to fit their needs!"
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Lewis Ferrante

December 23, 2024

5  out of  5
rating by Lewis Ferrante
"Did a great job helping me with my needs. Fast reply service."
We responded:
"Lewis, thanks for the positive feedback! When you need us, we are always here to help! Feel free to call, text or email us anytime. We appreciate you!"
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Kay Meadows

December 23, 2024

5  out of  5
rating by Kay Meadows
"I am very satisfied with everyone at TJ Tingley. If I have any questions about my policies, they are there to help. They are all very knowledgeable and care about their customers and what their needs are. I definitely recommend them for all your insurance and financial needs."
We responded:
"Kay, thanks for the 5-star review and the recommendation! We are passionate about helping you protect what you've worked hard for. We appreciate you!"
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Mary Ann Huff

December 10, 2024

5  out of  5
rating by Mary Ann Huff
"Very nice to do business with the whole office is very nice and easy to talk to and helpful"
We responded:
"Mary, thanks for the positive feedback! Our mission is to make your insurance experience as seamless as possible. We truly enjoy serving the communities in Crawford and Vigo County. We appreciate you!"
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Chris A.

November 27, 2024

5  out of  5
rating by Chris A.
"BreAnne was so patient and kind with me. She helped me with every question or issue that came up. It was a refreshing customer service experience."
We responded:
"Chris, thanks for the 5-star review! We are thrilled to hear about your positive experience with BreAnne. We are always happy to help!"
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Gary Beasley

November 26, 2024

5  out of  5
rating by Gary Beasley
"Very nice service"
We responded:
"Gary, thanks for the 5-star review! We strive to provide exceptional service to our customers."
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Kathleen Rogers

September 25, 2024

5  out of  5
rating by Kathleen Rogers
"Great people and great service"
We responded:
"Kathleen, thank you so much for your kind review! We appreciate you. - TJ"
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Brooke Todd

August 23, 2024

5  out of  5
rating by Brooke Todd
"TJ Tingley's State Farm has never provided anything but the BEST customer service for myself and my family! State Farm is unmatched in so many ways. If you're looking for cost effective, stress-free insurance from a place that truly cares, you've found what you're looking for!"
We responded:
"Brooke, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - TJ "
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John Wilhoyte

July 19, 2024

5  out of  5
rating by John Wilhoyte
"Great service, Kelsey was very helpful!"
We responded:
"Hi John, we are happy to serve you in your insurance needs. We do appreciate you taking the time to leave feedback! - TJ"
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Skylar Waggoner

June 6, 2024

5  out of  5
rating by Skylar Waggoner
"Victoria was very helpful and friendly with fixing my car insurance payment dates. I've also experienced a lot of help from Ashley previously with my renter's insurance. Very friendly and quick service. :)"
We responded:
"Skylar, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - TJ"
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Adam Coombs

March 27, 2024

5  out of  5
rating by Adam Coombs
"Miss Lindsay was awesome! She sat down with me and explained everything and made it to where I could understand it all. Definitely recommend working with them!!"
We responded:
"Adam, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future! - TJ "
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Clay Kipper

March 27, 2024

5  out of  5
rating by Clay Kipper
"Lindsay's awesome! She made sorting out insurance a breeze."
We responded:
"Thank you for your kind review, Clay! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - TJ "
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Isaac Fortner

March 27, 2024

5  out of  5
rating by Isaac Fortner
"TJ‘s office delivers exceptional service! Knowledgeable team, stress-free insurance."
We responded:
"Isaac, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - TJ "
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Tracy Richardson

March 26, 2024

5  out of  5
rating by Tracy Richardson
"Lindsey answered every question and was very knowledgeable"
We responded:
"Tracy, thank you for the kind feedback about Lindsey! Glad to know you're satisfied. - TJ "
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Log -

March 6, 2024

5  out of  5
rating by Log -
"I highly recommend Lindsay and the team at TJ Tingley State Farm for their outstanding customer service and dedication!"
We responded:
"Neb, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - TJ "
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Cale Hess Hess

March 6, 2024

5  out of  5
rating by Cale Hess Hess
"Their teams expertise shines through in every interaction, highly recommended for all insurance needs!"
We responded:
"Your experience with our team is exactly what we strive for, Cale. Thank you so much for your review and recommendation. We appreciate you! - TJ"
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Jayden

March 5, 2024

5  out of  5
rating by Jayden
"Fantastic service! Tj’s office goes above and beyond to make sure that all my insurance needs are handled with care."
We responded:
"Jayden, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - TJ "
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Gabe Laws

March 5, 2024

5  out of  5
rating by Gabe Laws
"Brent took his time to explain everything thoroughly and made sure I was confident in my decisions. I highly recommend their services to anyone in need of reliable insurance!"
We responded:
"Gabe, thank you for sharing this awesome feedback about Brent's service. The best compliment my team and I can get is being recommended to others! - TJ "
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Tyreek

February 27, 2024

5  out of  5
rating by Tyreek
"Real genuine people, all who’ll tell you everything you need too know!"
We responded:
"Thank you so much for your kind review, Tyreek! I appreciate it. My team and I will always be here for you in your time of need! - TJ "
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Kane Potavin

December 13, 2023

5  out of  5
rating by Kane Potavin
"Ashley is awesome, she helped us so much. Patient and a great personality, great to work with . Thank you Ashley and state farm."
We responded:
"Thank you for the kind review, Kane! I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting my team and I! Call us anytime. - TJ "
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I am Alex

October 4, 2023

5  out of  5
rating by I am Alex
"Great customer service. I’ve never felt they were tricking by me in spending more money on insurance"
We responded:
"Thank you, we appreciate your review and are happy to provide great customer service. Thank you for allowing us the opportunity to protect your everyday risks with the #1 insurance. "
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Vicki Hoffman

September 8, 2023

5  out of  5
rating by Vicki Hoffman
"My State Farm Insurance Company has always been there in my time of need. If I need to make a change or have any questions or concerns they are always willing to assist me in a professional, polite and expeditious manner. Thank you State Farm for all help and expertise."
We responded:
"Thank you, Vicki, we are thankful for the opportunity to protect you and your everyday risks. We are happy you are protected by the #1 company in insurance. "
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Ms. 411ofEsthetics!

August 23, 2023

5  out of  5
rating by Ms. 411ofEsthetics!
"Everything was taken care of in a very timely matter. Wonderful service.!!!"
We responded:
"Thank you, we are happy to give great customer service for all your insurance needs. We appreciate you! "